Customer Service Representative (CSR) Full Time Indianola
Location: Permanent Location will be Indianola
Type of employment: Full-time
TruBank is seeing a dependable individual to assist serving our current and future customers as our bank grows. Applicant must perform accurate and efficient financial transactions, provide quality customer service and adhere to policies, procedures and regulatory guidelines. Individual must have excellent verbal communication skills, enjoy working with the public, be able to lift 50 lbs., and work flexible hours Monday through Friday, rotating Saturdays. Cash handling experience is preferred.
Hourly rate determined by experience and full benefits package offered.
Real Estate/Consumer Lender Newton Branch
Location: Newton, IA
Type of Employment: Full-time
TruBank is seeking a full-time Real Estate/Consumer Lender primarily focused on the Newton, IA market. This position is responsible for originating first lien mortgage loans, promoting the bank and its lending services to the Real Estate community, helping to identify and serve the customer’s financial needs through home loan counseling, real estate agent seminars and sales meetings and by participating in and promoting the banks community activities. This position will also develop and manage a loan portfolio that meets established lending requirements. May work with Ag, Commercial, and Consumer loans.
•Develop contacts with realtors, developers, and builders to encourage use of bank services for residential mortgages. Provide market data, rate flyers, and general loan information to the real estate community as directed.
•Develop customer relationships, provide portfolio maintenance and various customer services as required.
•Ensure completion of each loan application and all pre-processing functions in a timely manner to produce loan estimates within the required period.
•Manage full service of mortgage loans within Bank policies.
•Keep up to date with conditions in the local real estate market and changes in rules and regulations pertaining to both private and government-insured mortgages.
•Sell new loans, on-going maintenance monitoring of loans booked, answer loan related questions or items directly with customers and support staff in the bank.
•Collection and assistance of past due accounts.
•Maintain collateral documentation, financial statements, and other lending activities. Reports status of loan portfolio to Board and Loan Committee.
•Serves on Loan Committee.
•Represents the bank and provides leadership in key community activities, including business, charitable, civic, and social organizations to maintain a proper responsible citizen stature for the bank.
Requirements for the position include the following:
•High School Diploma or GED. Bachelor’s Degree in Business or Finance preferred.
•Two or more years of experience in Real Estate/Consumer Lending. Must have valid Driver’s license and clean driving record.
•Strong verbal and written communication, interpersonal skills.
•Obtain and maintain NMLS.
Salary commensurate upon experience and full benefits package offered.
Customer Service Representative I Part-Time What Cheer Branch
Location: What Cheer, Iowa
Type of Employment: Part-Time
TruBank is seeking a dependable individual to assist serving our current and future customers. Applicant must perform accurate and efficient financial transactions, provide quality customer service and adhere to policies, procedures and regulatory guidelines. Individual must have excellent verbal communications skills, enjoy working with the public, be able to lift 50lbs., and work flexible hours Monday through Friday, rotating Saturdays. Cash handling experience preferred.
Hourly rate determined by experience.
Application can be found in information below or apply in person at 108 S Barnes, What Cheer, IA
TruBank is an Equal Opportunity Employer
Feel free to download our application below or apply in person.
Email resume and/or application to [email protected] or mail to: TruBank, Attn: Human Resources, PO Box 257, Indianola IA 50125.