Contact Us

Lost of Stolen Debit Card

Can’t find your card? Be sure to contact 1-800-383-8000 as soon as possible. Please also contact a TruBank representative during normal business hours.

Shazam Debit Card Fraud

Please contact Shazam Fraud  at 1-866-508-2693 to report fraud on your TruBank debit card or contact a TruBank representative during normal business hours.

Reset TruBank PIN Number

Please call 1-800-717-4923 from a phone number associated with your TruBank debit card to set up or reset your PIN number.

Shazam Dispute

Please contact Shazam Dispute at 1-833-288-1126 if you have a debit card transaction to dispute from your TruBank debit card with your checking account or contact a TruBank representative during normal business hours.

Contact Form

Whether you’re a TruBank customer with a question or someone who is exploring options for your money, we want to hear from you. 

Because there is a risk with transmitting information through email, TruBank suggests that confidential information (for example, account numbers or social security numbers) not be transmitted via email. Instead, please contact a TruBank representative directly at a branch nearest you.

  • OK Name is required
  • Optional OK Phone is required
  • OK Questions is required
  • OK is required

Whatever life brings you, you can rely on us.

We make banking easy.